Shipping Policy

Processing Time

Orders are typically processed and dispatched within [1-2 business days] of purchase. Orders placed on weekends or public holidays will be processed the next business day.

Delivery Times

We ship across Australia via [Australia Post / your courier]. Estimated delivery times:

Metro areas: [2-5 business days]
Regional areas: [5-8 business days]

Delivery times are estimates only and may vary due to courier delays, peak periods, or circumstances outside our control.

Shipping Costs

Free standard shipping on orders over $60
Orders under $60: flat rate of [$X]

Order Tracking

Once your order is dispatched, you'll receive a confirmation email with a tracking number so you can follow your parcel's progress.

International Shipping

[We currently only ship within Australia. / We ship internationally to [countries] — delivery times and costs vary by destination.]

Delayed or Missing Orders

If your order hasn't arrived within the estimated timeframe, please contact us at cyn.tiearchbusiness@gmail.com and we'll investigate with the courier on your behalf.